Returns & Exchanges

At Just Bee Honey, we want you to be completely satisfied with your purchase; however, due to the perishable nature of our products, we can only accept returns on items that arrive damaged or defective. Please contact us within 14 days of delivery to initiate a resolution for any quality issues.

Return Process

• 1.
  Contact Support

  Email our buzz-worthy support team with your order number and a brief explanation of the issue regarding your honey.

• 2.
  Submit Documentation

  Provide clear photographs of the damaged packaging or product to help our quality control team verify the claim.

• 3.
  Receive Approval

  Once your request is reviewed, we will send you a confirmation email with instructions for a replacement or a full refund.

• 4.
  Process Refund

  Approved refunds will be credited back to your original payment method within 5-7 business days, excluding initial shipping costs.